Keep admissions, student information and follow-ups in one place.

What gets in the way

• Admissions information is split between old Facebook posts and forwarded PDFs.
• The office answers the same questions about fees, dates, and eligibility all day.
• A portal was proposed before anyone mapped the actual admission process.

What we can improve

• A clear admissions site: programmes, fees, requirements, dates, and contact.
• An enquiry flow that gives staff the information they need to respond.
• A portal or management system only after the real workflow is written down.
• Automations for routine follow-ups without losing the human office contact.